The UniFi Doorbell G4 is the latest addition to his UniFi suit of products. Jerry describes some of his wireless challenges in his house as he moves from Eero to UniFi. As we discuss the age old question of charging for Watchman Monitoring, Jerry has gone the route of moving clients to a larger package to include Addigy MDM as well. The Personal Support Plan by Watchman Monitoring was the spark for some consultancies using the MSP model. Joe talks about how he used to carry RAM in his bag when he visited clients. What questions are you trying to answer in your business model? Naturally, the conversation begins to shift to sole proprietors vs a small business with employees. Another consideration is the ratio of educational vs marketing newsletters. The frequency of newsletters and their purpose is debated and discussed. Joe’s latest newsletter impresses Jerry. The stress of letting people go is tough for any business owner. Tim had to adjust his business to being a “one man show” again. Half of Tim’s small business clients have either gone away or gone out of business.
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